Frequently Asked Questions
Everything you need to know about your Peaky Hat experience.
How do I determine my correct hat size?
To find your perfect fit, measure the circumference of your head approximately one inch above your eyebrows using a soft measuring tape. Refer to our size guide on the product page to match your measurement to our Small, Medium, Large, or XL options.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Can I return or exchange my hat if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be in their original, unworn condition with tags attached. Please visit our returns portal to start the process.
What materials are Peaky Hat products made from?
Our hats are crafted from premium materials including 100% Harris Tweed wool, high-quality linen, and soft cotton linings to ensure both authentic style and long-lasting durability.
How should I care for and clean my wool cap?
We recommend spot cleaning with a damp cloth for minor stains. For a deep clean, professional dry cleaning is advised to maintain the shape and integrity of the wool fibers. Avoid machine washing or tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.